Frequently Asked Questions

Click the questions below to find your answer

Here are a few of the questions visitors ask our Front Desk staff.

What are your hours?
Is payment required when making a program reservation?
Is there a fee for “Discovery Sundays”?
Are reservations needed for “Discovery Sundays”?
Are reservations needed for Café Flo?
Do you offer reciprocal admissions to members of other museums?
Does the Museum offer any general admissions discounts?
Does the Museum participate in the SNAP/EBT program?
Are there guided tours of the Griswold House?
Are there separate admission charges for the Griswold House and the Krieble Gallery?
Are there public restrooms?
May I paint on the grounds?
May I bring my dog?

What are your hours?

Museum Hours

April through December
Tuesday-Sunday 10am-5pm

January through March
Tuesday-Sunday 10am-4pm

Please note, the Museum is closed New Year’s Day, Easter Sunday, Memorial Day, Juneteenth, July 4, Labor Day, Thanksgiving Day, and Christmas Day. The Museum is closed on Mondays.

Please note the dates that these buildings are closed as we prepare for new exhibitions.

When either building is closed, admission is $5 for Adults, Seniors, and Students. Children 12 and under are always free.

We look forward to seeing you at this year’s exhibitions.

Café Flo Hours (open seasonally May-October)
Tuesday-Sunday, 11:30am-2:30pm

Is payment required when making a program reservation?

Yes, due to limited seating we require payment to reserve your seat.

Is there a fee for “Discovery Sundays”?

General Museum admission is all that is required for this program.

Are reservations needed for “Discovery Sundays”?

No reservations are required for this program.

Are reservations needed for Café Flo?

Reservations strongly recommended
(860) 434-5542 x 126

Do you offer reciprocal admissions to members of other museums?

We do not offer reciprocal admission to members of other museums. We offer free admission to New England Museum Association (NEMA) and American Alliance of Museums (AAM) members, and to docents & employees of other museums, with identification or business card.

Does the Museum participate in the SNAP/EBT Program?

Yes! There is no limit to how many times a person can visit, and free admission is good for up to four people per visit with the presentation of a SNAP Electronic Benefits Transfer (EBT) card.

Does the Museum offer any general admissions discounts?

Docents & employees of other museums, as well as those with a valid military ID are granted free admission.  We offer $1 off posted admission to Connecticut & Massachusetts school teachers, AAA members, and those who bring in our online coupon to receive $1 off posted admission.

Are there guided tours of the Griswold House?

The Griswold House is all self guided, however, there are always Docents in the House to answer questions.

Are there separate admission charges for the Griswold House and the Krieble Gallery?

Our general admission charge covers both the Griswold House and the Krieble Gallery.

Please note the dates that these buildings are closed as we prepare for new exhibitions.

When either building is closed, admission is $5 for Adults, Seniors, and Students. Children 12 and under are always free.

Are there public restrooms?

There are restrooms, water fountains, and baby changing tables in the Krieble Gallery. There are restrooms in the Education Center and the Florence Griswold House. During Wee Faerie Village and other large events portable facilities are added around the campus.

May I paint on the grounds?

Of course! We love artists! Please adhere to these guidelines.

May I bring my dog?

Service dogs are welcome anywhere on campus. Well-behaved dogs on leash are allowed on the grounds, but not inside or near the Cafe Flo area. Please do not leave your dog unattended in the car in hot weather.